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Frequently asked questions

FAQ

Do you ship internationally? Do you ship to Canada? Do you ship to the UK? Do you ship to Australia?

We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK.

We working hard to expand across the globe. Let us know where we should ship next by contacting:

support@gmail.com

Admin on August 12, 2017

Does your marketplace pay for return shipping?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Is it safe to use my credit card or debit card on your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

How to offer custom product in your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

My promotion isn't working, why?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

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Most FAQ

How to manage your account and it's features.

Do you ship internationally? Do you ship to Canada? Do you ship to the UK? Do you ship to Australia?

We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK.

We working hard to expand across the globe. Let us know where we should ship next by contacting:

support@gmail.com

Admin on August 12, 2017

Does your marketplace pay for return shipping?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Is it safe to use my credit card or debit card on your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

How to offer custom product in your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

My promotion isn't working, why?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

SHIPPING

Commonly asked question about shipping

Do you ship internationally? Do you ship to Canada? Do you ship to the UK? Do you ship to Australia?

We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK.

We working hard to expand across the globe. Let us know where we should ship next by contacting:

support@gmail.com

Admin on August 12, 2017

Does your marketplace pay for return shipping?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Is it safe to use my credit card or debit card on your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

How to offer custom product in your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

My promotion isn't working, why?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Return

Commonly asked questions about refund

Do you ship internationally? Do you ship to Canada? Do you ship to the UK? Do you ship to Australia?

We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK.

We working hard to expand across the globe. Let us know where we should ship next by contacting:

support@gmail.com

Admin on August 12, 2017

Does your marketplace pay for return shipping?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Is it safe to use my credit card or debit card on your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Payment

Commonly asked questions about payment

Do you ship internationally? Do you ship to Canada? Do you ship to the UK? Do you ship to Australia?

We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK.

We working hard to expand across the globe. Let us know where we should ship next by contacting:

support@gmail.com

Admin on August 12, 2017

Does your marketplace pay for return shipping?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Is it safe to use my credit card or debit card on your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Product

Commonly asked questions about product

Do you ship internationally? Do you ship to Canada? Do you ship to the UK? Do you ship to Australia?

We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK.

We working hard to expand across the globe. Let us know where we should ship next by contacting:

support@gmail.com

Admin on August 12, 2017

Does your marketplace pay for return shipping?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Is it safe to use my credit card or debit card on your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

How to offer custom product in your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

My promotion isn't working, why?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Promotion

Commonly asked questions about promotion/coupon

Do you ship internationally? Do you ship to Canada? Do you ship to the UK? Do you ship to Australia?

We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK.

We working hard to expand across the globe. Let us know where we should ship next by contacting:

support@gmail.com

Admin on August 12, 2017

Does your marketplace pay for return shipping?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Is it safe to use my credit card or debit card on your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

account

Commonly asked questions about account

Do you ship internationally? Do you ship to Canada? Do you ship to the UK? Do you ship to Australia?

We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK.

We working hard to expand across the globe. Let us know where we should ship next by contacting:

support@gmail.com

Admin on August 12, 2017

Does your marketplace pay for return shipping?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Is it safe to use my credit card or debit card on your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

How to offer custom product in your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

My promotion isn't working, why?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

marketplace

Commonly asked questions about marketplace

Do you ship internationally? Do you ship to Canada? Do you ship to the UK? Do you ship to Australia?

We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK.

We working hard to expand across the globe. Let us know where we should ship next by contacting:

support@gmail.com

Admin on August 12, 2017

Does your marketplace pay for return shipping?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

Is it safe to use my credit card or debit card on your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

How to offer custom product in your marketplace?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

My promotion isn't working, why?

For US customers, we provide a return shipping label available for download in your account once you file for a return. We offer free shipping for all returns.

If you decide not to use the return label provided, we recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

Admin on August 12, 2017

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